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FAQ
Shipping & Returns
When will I receive my tracking information?
Our order processing time is 2-5 business days after the order has been placed.
Once your order is shipped, we will email you a shipping confirmation email with
your tracking number.
What is your return policy?
We always aim to make sure our customers love our products, but if you are
unsatisfied with our product. We do accept return on orders made within 10 days upon receipt of goods.
Kindly, email us using our contact form so that we can begin to walk you through the return and refund process (please include your order number) our Customer care representatives are here to assist and are delighted to answer any questions you may have.
What if I entered the wrong shipping address for my order?
Please email us for immediate assistance updating your shipping address. If your order is shipped before we can update your shipping address, we will provide steps for updating your shipping address and delivery preferences with our shipping carriers. We will certainly try our best to address your needs.
General Questions
Does Khaza skin offer any wholesale?
Thank you for your interest in wholesaling our products. Currently, we do not offer wholesales for any of our products.
How do I become a brand ambassador?
Kindly email our team using our contact form for brand ambassador and marketing opportunities.